Exempt
Exempt programming includes: News, sports, documentaries and other information programming; talk shows, music videos, and variety programming.
Get explanations for the rating icons that appear on-screen at the beginning of a program.
Exempt programming includes: News, sports, documentaries and other information programming; talk shows, music videos, and variety programming.
Programming intended for children with this designation must adhere to the provisions of the Children’s section of the Canadian Association of Broadcasters CAB Violence Code. As this programming is intended for younger children under the age of 8 years, it will pay careful attention to themes which could threaten their sense of security and well-being. As programming for children requires particular caution in the depiction of violence, there will be no realistic scenes of violence. Depictions of aggressive behavior will be infrequent and limited to portrayals that are clearly imaginary and unrealistic in nature.
Violence Guidelines
This classification is applied to children’s programming that is generally considered acceptable for youngsters 8 years and over to view on their own. It is suggested that a parent/guardian co-view programming assigned this classification with younger children under the age of 8. Programming with this designation adheres to the provisions of the Children’s Section of CAB Violence Code. These include not portraying violence as the preferred, acceptable, or only way to resolve conflict; or encouraging children to imitate dangerous acts which they may see on the screen. Programming within this classification might deal with themes which could be unsuitable for younger children. References to any such controversial themes shall be discreet and sensitive to the 8-12 year age range of this viewing group.
Violence Guidelines
Considered acceptable for all age groups. Appropriate viewing for the entire family. This is programming intended for a broad, general audience. While not designed specifically for children, it is understood that younger viewers may be part of the audience. Therefore programming within this classification shall contain very little violence, either physical, verbal or emotional. It will be sensitive to themes which could threaten a younger child’s sense of security, and will depict no realistic scenes of violence which minimize or gloss over the effects of violent acts.
Violence Guidelines
This programming, while intended for a general audience, may not be suitable for younger children (under the age of 8). Parents/guardians should be aware that there might be content elements which some could consider inappropriate for unsupervised viewing by children in the 8-13 age range. Programming within this classification might address controversial themes or issues. Cognizant that pre-teens and early teens could be part of this viewing group, particular care must be taken not to encourage imitational behavior, and consequences of violent actions shall not be minimized.
Violence Guidelines
Programming with this classification contains themes or content elements which might not be suitable for viewers under the age of 14. Parents are strongly cautioned to exercise discretion in permitting viewing by pre-teens and early teens without parent/guardian supervision, as programming with this classification could deal with mature themes and societal issues in a realistic fashion.
Violence Guidelines
Intended for viewers 18 years and older. This classification applies to programming which could contain any or all of the following content elements which would make the program unsuitable for viewers under the age of 18.
Violence Guidelines
Within the Parental menu, arrow to the right and select the Cancel Override category. The Cancel Override category allows any previous PIN overrides for an extended period of time to be cancelled. To cancel an existing override, select OK
within the Cancel Override prompt. Once the override has been cancelled, the parental PIN will need to be used for all Locked and Rated channels.
Quick Answer
To access the VOD menu, select the ON DEMAND button on your remote control.
Full Answer
The Movies/Video On Demand feature provided by the service allows you to choose from a listing of popular movies/events within the Movies Library. Once chosen, these purchased movies will be added to your Rental library and will be available for viewing for the allocated amount of time.
Purchase a New Video On Demand Event
View Current Video On Demand Rentals
To view your current Video On Demand rentals that are available for viewing, select the Video On Demand button. Select the Green button on your remote. The Rentals screen will appear and will show all of your current event rentals, the price of the events, whole home sharing availability for each event, and the date each rental will expire. To watch the selected event, press the OK button on your remote control.
Search Video On Demand Rentals
The VOD Purchase PIN and the Parental Control Ratings PIN are the same. Until you change it, the PIN is 0000.
To change your Purchase/Ratings PIN:
1. What channels do we offer
2. A customer will have to have the following to be able to play 4K content:
3. What happens if you tune to 4K on a TV connected to a non 4K STB?
4. What happens if the Amulet 6 is connected to the TV using Composite cables, and watching 4k?
5. What if I want 4K channels and have your fibre service, a 4K TV and subscribe to SN.
6. I have all the above and I have an Amulet 6 DVR STB. Are there any incremental charges?
7. Is all content on the 4K channels filmed in 4K?
8. How can we see what games are broadcast in 4K?
The signal input to your TV may have been changed. To change the source input on your TV:
If it seems you're missing certain channels, or if you're unable to find a specific channel in the guide, you may have the channel filter set to showing a specific type of channels i.e. Showing only Sports Channels.
Is your remote not controlling the TV? If so, you may be able to get the remote working again by following these steps:
If you like to be able to surf within only a specific set of channels, you can create Favourites lists. By default, your set top box has grouped channels into several pre-set Favorites lists including:
All Channels, Subscribed Channels, Movie Channels, Sports Channels, Music Channels, Entertainment Channels, Kids Channels, News Channels, Business News Channels, Infotainment
Channels, Religious Channels, Regional Channels, and HD Channels. You may create up to five additional Favourites lists.
Favourite List Actions
To view the available Actions associated with each Favorites List, press the Green button on the remote control. The Actions list displays on the right side of the screen. To make it easy for you, the list of Actions on the screen shows the corresponding button that you could press on the remote control. You can also highlight your selection and then press the OK button on the remote control.
Access a Favourites List for Surfing
Current Recordings
Press the LIST button one time to access the list of Recording Folders. The All Recordings folder appears first and includes all the recordings you have stored on your DVR. If grouping is enabled in your settings, each program will also have a folder including all recordings of that program. To move in and out of the folders, use the Left/Right arrow buttons. At the top of the screen, you see the number of folders and the amount of space you have free on the DVR.
When you are in a program folder:
Current Recording Actions
To view the available Actions, press the Green button on the remote control. The Actions list displays on the right hand side of the screen. To make it easy for you, the list of Actions on the screen shows the corresponding button that you could press on the remote control. It is also possible to highlight your selection and then press OK on the remote control.
Future Recordings
Press the LIST button a second time to view your list of Future Recordings. These are programming events that are waiting to happen. At the top of the screen, you see the number of recordings and the amount of space you have free on the DVR.
When you are in a program folder:
Future Recording Actions
To view the available Actions, press the Green button on the remote control. The Actions list displays on the right side of the screen. To make it easy for you, the list of Actions on the screen shows the corresponding button that you could press on the remote control. You can also highlight your selection and then press the OK button on the remote control.
To Edit the Item, press the OK button on the remote control. You can change the time that you Start Recording and Stop Recording. This allows you to begin and/or end recording to allow for time padding around the program.
Series Recording Rules
Press the LIST button a third time to view your Series Recording Rules. These are the programs that you have set to record on a regular basis. You can make adjustments to your series recording rules from this screen. At the top of the screen you see the number of Series Rules and the amount of space you have free on the DVR.
Series Rules Actions
To view the available Actions, press the Green button on the remote control. The Actions list displays on the right side of the screen. To make it easy for you, the list of Actions on the screen shows the corresponding button that you could press on the remote control. You can also highlight your selection and then press the OK button on the remote control.
Described Video is a feature available on many channels and/or programs that describes the action appearing on the screen for the visually impaired. To turn on Described Video:
Now, any program with Described Video available will play it along with the standard audio.
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