Wightman’s Fibre to the Home brings you Quality, Speed and Value
Our world is connected like never before, and Wightman is connecting communities for the future. Fibre to the Home is considered the most advanced and the best technology to handle the increasing demands of everyday communications; from email to video calls, online shopping, streaming, gaming, learning, and working from home. Fibre optic technology enables all of your communication and entertainment needs over a single strand of glass at the speed of light. From providing outstanding customer service to giving back to our communities, our deep-rooted values and commitment to our customers are the foundation of our continued growth and success.
See our Frequently Asked Questions here.
Phone carried over fibre provides the same user experience, but carried over fibre optics. These signals are then converted into a traditional signal at junctions to existing phone lines. Fibre optics offers a higher rate of signal travel and allows your home to be reliant on only the most modern cables, which won’t corrode or short circuit.
Sending signals at the speed of light, fibre optic cables are the gold standard of infrastructure. Used primarily for intercontinental undersea cables, fibre optics are the fastest method of communication known today. Wightman extends this system to its users, bringing you the highest speed internet available.
With high definition video quickly becoming the norm, cable companies are continually serving the increasing bandwidth requirements of your television. With Wightman, you will have a system more than capable of handling the future demands of high definition and ultra high definition television.
What is Fibre to the Home?
Fibre to the Home uses glass fibre to carry communications signals. It replaces existing copper infrastructure, such as telephone wires and TV cable, with a faster, more reliable method of delivering internet, TV, and phone services.
Fibre uses light instead of electricity to carry signals, and since light travels so quickly, Fibre to the Home can carry an enormous number of signals to and from your home at previously unheard of speeds. Like water and electricity, a fast connection is an essential utility. Without it, it’s almost impossible to keep up.
Why Fibre to the Home?
What do you do online? Video chat family and friends, share photos and videos, shop, play video games and use smart home technology? Or maybe you stream movies, listen to music, and work or learn from home. Or do you do all of the above and keep the world updated on your life with all your social media accounts?
According to the Canadian Internet Registration Authority, Canadians spend 40% of their time online watching movies, TV, and videos. With the explosion of HD (and even 4K) content available, it’s estimated that bandwidth requirements will grow by 50% every year! Without a high-quality connection, you’ll get left behind. Wightman Fibre to the Home will allow you to keep up.
Fibre to the Home construction is underway.
Learn more about our fibre construction process and what to expect.
Fibre to the Home construction occurs in two main phases:
1. Main line construction of conduit and fibre along municipal right of ways:
a. General design
b. Lot surveys to find front corner of properties
c. Locates to identify where other utilities are to finalize design
d. Vac work to expose critical areas and directional drilling to install conduits
e. Jetting fibre through the conduit and then fibre splicing
f. Ground restoration
2. For those that sign up for Wightman Fibre to the Home or Business internet, TV, and/or phone services, Fibre will be constructed from the main line to your building or home.
a. Preview to determine best path to home or business
c. Mini plow or directional service drop conduit from curb to side of home
d. Installing fibre drop cable through conduit
What to do if your service wire gets cut during construction
After a Wightman technician visits your home to pre-survey the installation of fibre services, the next step is to have the fibre drop installed from the street to your house. When we know where we want to install the fibre drop, we will assign a work order to our contractor to have the drop installed. Part of this process is to call for locates of ALL buried infrastructure: Water, sewer, gas, hydro, communications, etc. All buried infrastructure owners are obligated by law to locate their facilities prior to excavation work, however there are a few exceptions.
Some buried infrastructure owners may allow our contractor to work under the provision that this work will not exceed a certain depth and therefore locate markings on the ground for those services are not required. As well, telecommunications service providers may choose not to locate their service drops and they accept the risk of the service drop being damaged during activities such as ours when we install your fibre drop. Our crews will do their best to avoid damaging anything, however, since other telecommunications service providers do NOT locate their service drops, our crews have no idea where these lines are or how deep they are, and they have no way of knowing when something has been damaged.
We have a very good track record of not damaging these drops, however from time to time they do get damaged. Please check your services after our crew has installed your fibre drop to ensure they are still working. If they are not, please contact your service provider for the fastest response. Our crews are not authorized to make repairs to the facilities of other telecommunications service providers without explicit permission. In the event that your services are provided by Wightman, please call 1-877-327-4440 to report the outage indicating that your new fibre drop was installed recently and you believe the service drop has been cut.
Construction Restoration Reminder
If we have recently put down lawn seed on your lawn or municipal right-of-way in front of your home, for best post-construction restoration results, remember to water these areas! Especially in the dry heat, lawn seed needs to be watered regularly.