How can we help you?

You are our priority

Internet

TV

Phone

Mobility

Tech

Outages

Trending Topics

Internet

eero Secure Set Up

eero Self Install

Beacon 3.1 Whole home Wi-Fi

Internet Support

TV

MyTVs App Guides

Creating a Favourite Channels List

Remote Set-Up Guide

TV Support

Phone

Home Phone Quick Reference Guide

How to Conference With Your Phone

Three-Way Calling

Phone Support

My Wightman

What is Smarthub?

How do I access Smarthub?

How do I move my Wightman services?

My Wightman Support

Video Support Overview

Whole Home Wi-Fi – How Does it work?

Managing Future recordings on your DVR

Managing Series Recordings on your DVR

Managing your Cloud DVR Recordings

TV On Your TimeBusy schedule? No problem. Record your favourite shows, movies, and sporting events with Cloud DVR and watch whenever it's convenient for you. 500GB Storage – $12.95/month 1TB Storage – $17.95/month

Managing your current DVR Recordings

Managing Recording Conflicts on your DVR

Watching a Recorded Show

Creating Folders for DVR Recordings

At Wightman, we always put you first

Easily diagnose and fix internet issues with the Wightman Support App.

Share results with tech support for quick help if needed.

Easily diagnose and fix internet issues with the Wightman Support App. Share results with tech support for quick help if needed.

Google Play
App Store

Slow internet speeds?

Find your optimal

connection

Slow internet speeds?

Find your optimal

connection

Run diagnostics to boost your browsing and streaming performance.

Poor connection issues?

Stay connected with confidence

Poor connection issues:

Stay connected with confidence

Pinpoint and fix weak Wi-Fi signals for a stronger, more reliable connection.

Buffering video? Stream without interruptions

Buffering video? Stream without interruptions

Eliminate those annoying pauses and enjoy seamless video streaming.

Get started with the Wightman Support App

STEP 1

Download & open the app

Download & open the app

Go to Wightman’s website or app and find the section labeled “Speed Test” or “Internet Speed Check.

STEP 2

Run a network scan

Run a network scan

Tap “Network Scan” to start the diagnosis. Review the network statistics once the scan is complete

STEP 3

Get support

Get support

Click “Improve Network Health” for help. If needed, call Tech Support at 1-877-327-4440 with the app key code.

Google Play
App Store
Experience true value with transparent pricing

With us, what you see is what you get. We pride ourselves on transparency, ensuring you receive exactly what you pay for—no hidden fees, no surprises.

Learn More

Get in touch with a real human in 13.3 seconds

On average, it takes just 13.3 seconds to connect with a live, local Customer Service Representative. Our team is always ready to assist you, ensuring that your needs are met.

1-888-477-2177

Need assistance? Our Tech Support Team is here to help!

Emails are answered within 24 hours and online chat is available Monday-Friday during normal business hours.

This field is for validation purposes and should be left unchanged.
Full Name(Required)
Address(Required)

We’re just a call away

Customer Service

[email protected]

1-888-477-2177

Mon – Fri: 8AM – 7PM

Sat: 9AM – 3PM

Technical Support

1-888-477-2177

24/7

365 days a year

Corporate Address

100 Elora St. North

PO BOX 70

Clifford, ON N0G 1MO