Roaming

What is Roaming?

Simply put, roaming is using your Wightman mobile device in a location that is not serviced by Wightman Telecom. Specifically, Wightman Mobility customers "roam" anywhere outside of Canada and some places within Canada. International roaming rates apply while travelling to the U.S.

When you roam, your phone uses wireless networks belonging to one of our roaming partners. When you are roaming, all incoming and outgoing calls, text messages, picture & video messages, and internet usage (data) will be charged a roaming rate that is specific to the region you are visiting.

How Do I Know if I'm Roaming?

As soon as you leave Wightman's service area, you will receive a text message telling you that you are roaming. You phone will also display the name of the provider with which you are roaming.

There are times when your phone may roam, even if you are in Canada. For example, if you are visiting Niagara Falls, Ontario and the nearest Canadian tower is too busy to accept your call, your phone may switch to the tower in Niagara Falls, New York. Roaming rates will apply. 

What are Wightman's Roaming Rates?

When you are roaming with AT&T, the following rates will apply:

  • Texts: $0.40/text
  • Data: $3.00/MB
  • Airtime: $1.00/min
  • Directory Assistance: $3.00
  • Long Distance: $0.44/min

 

When you are roaming with Telus, the following rates will apply:

  • Texts: $0.30/text
  • Data: $0.12/MB
  • Airtime: $1.00/min
  • Directory Assistance: $1.00
  • Long Distance: $0.44/min