10 ways we can help you work from home


Working from home? Wightman has several features available to help you, whether you work at home on a regular basis or if you're just transitioning since the COVID-19 outbreak.


To add any of these features, contact us today!

  • Residential customers call 1-888-477-2177
  • Business customers call Jackie Ferguson 1-855-727-9277 or Dave Foerster 1-866-927-9229

1. Increased internet speeds and unlimited connection

All Wightman customers enjoy an unlimited connection with no bandwidth caps, so you don't need to worry about your usage. With Wightman internet, you can be online, all the time. You should also check out our increased internet speed packages. From 50 Mbps - 1 Gbps (1,000 Mbps), Wightman Fibre to the Home internet provides you with the optimal connection to get things done. Plus, every member of your household can be online at the same with no speed lag, and you're not sharing a connection with your neighbours, so you can enjoy a consistent connection all the time - even at peak times, and even when everyone in the house is online using multiple devices.

2. Wightman ONE

Wightman ONE is a phone feature that lets you be easily contacted at any location. If you're working from home and you don't want to miss any calls that are coming to your office phone, you can set up Wightman ONE to ring on your cell phone (or another phone number of your choice). You are no longer limited to forwarding calls to just one number; you can program your calls to ring at many locations, and you have the flexibility of setting and removing the programming yourself.

3. Voicemail to Email

As part of Wightman's Call Answer, Voicemail to Email sends a copy of any voice messages to your email address in the form of an audio file.

4. Ident-a-call

If you'll be receiving business calls on your home phone line, take advantage of Wightman's Ident-a-call feature, which lets you have up to three additional phone numbers while retaining only one physical line. Calls to the additional numbers use your existing phone line, but have a distinctive ring tone for each number.

5. Virtual Fax

Wightman's Virtual Fax feature lets you receive inbound fax to email and send outbound PDF files to fax numbers.

6. Meet-Me-Conferencing

While you and your co-workers may not be able to meet face-to-face, you can still stay connected with Wightman's Meet-Me Conferencing feature. This unique, reservation-free conferencing service provides you with one dial-in number and a pass code(s) that's always in effect so you never have to reserve another conference line. You can conference whenever you want, for as long as you like, and Meet-Me-Conferencing service provides up to 10 ports per unique chairperson pin.

7. Biz Anchor

If you have staff working from home, Wightman's Biz Anchor is an auto-attendant that can route calls to your staff that are working from home using their cell phones or land lines.

8. Call Forward Features

Our Call Forward features are great options to manage your incoming calls.

  • Busy Call Forwarding lets you forward incoming calls to an alternate number when your line is busy.
  • Delayed Call Forwarding lets you forward incoming calls to an alternate number when your line is not answered.
  • Selective Call Forwarding lets you select a list of incoming phone numbers whose calls will auto forward to an alternate number.

9. Do Not Disturb

When you're working from home, block out distractions by temporarily stopping incoming calls. You can easily activate Do Not Disturb when you need it, then de-activate when you're ready to receive calls again.

10. Reminder Call

To help keep you organized when you're working from home, you can set up Reminder Call to schedule calls at a set time of day.

To add any of these features, contact us today!

  • Residential customers call 1-888-477-2177
  • Business customers call Jackie Ferguson 1-855-727-9277 or Dave Foerster 1-866-927-9229

Learn more about our Residential calling features or our Business calling features.

 


Cyber Safety: Best Practices Working from Home

Many companies have started to have their staff working from home where possible. This is now creating a better chance for cyber criminals to gain access to information than ever before. On top of that they are taking advantage of people’s fear.

This is a quick list of extra steps you can take to make working from home safer.

1. Connect to a secured network

  • A wired connection is best.
  • A wireless connection to a password protected SSID.
  • Do NOT use public WiFi.

2. Connect to a VPN

  • Creates a secure connection which data is passed through.
  • DO NOT forward extra ports to your work PC or set it as a DMZ device on the router.
  • Even on a VPN your PC is still only part of your home network.

3. Be careful of at home setup pictures

  • No confidential information showing on your screen(s).
  • No confidential information showing on papers or anything else at the workspace.

4. Be suspicious of COVID-19 emails

  • Emails have been going around offering links to websites for data or supply purchases.
  • Emails are trying to get people to go to websites to help malware spread.
  • Emails are also trying to sell supplies just to gain payment and personal information.
  • Some emails are spoofed very well and can make you think the source is authentic.

5. Be wary of COVID-19 websites

  • Stick with websites you know and trust for COVID-19 information.
  • Fake COVID-19 websites have been made which just want to infect users with malware.

6. Be wary of unknown apps and/or software programs

  • Stick with the pre-loaded apps & software programs on your computer.
  • Do not download Apps/programs/screen-savers etc. from unknown sources.