Testimonials

At Wightman, we’re a family of great people who want to deliver wow experiences each and every day. We are committed to our communities, providing exceptional customer service and the most advanced technology.

Share your own testimonial here! We value your feedback.

Here's what our customers are saying about us:


 

Tracy, Fergus - customer for more than 2 years

All I have to say is wow!...customer service is incredible...friendly helpful and follow through is excellent. We were on the fence switching from the "other guys" as we had always been their customer for the last 30 years. The Internet service we have from Wightman is 100 percent more efficient than what we had before. Highly recommend Wightman, they are awesome. Looking forward to being a Wightman customer for the next 30 years.

 

Ron, Hanover - customer for more than 5 years
Thank you for the quick responses to my requests. Wightman is the best. Thanks again for your excellence service.


Len, Orangeville - customer for 4 years
That little bit extra that you provide customers is what sets you apart from other companies and their techs. Thank you for your patience and professionalism.


Zachary, Mount Forest, New Customer
I am thrilled with the service provided that people in cities can only dream of. An Internet Service Provider with good customer service, using state of the art fiber technology, and they let me use my own router with no extra headaches? It certainly makes staying here perfect like good icing on a cake. To settle with something like cable or DSL when Fibre is available is crazy, it is the most reliable and fastest technology known to humans at this time.


Betty, Listowel - customer for more than 5 years
I want to submit a big thank you to the team that fixed my TV… You need to be proud of these guys! Great work habits, great customer service abilities, and most of all very knowledgeable about their work. Thank you!


Cindy, Neustadt - customer for more than 16 years
Just want to say a huge THANK YOU for many years of service. Your people are always friendly, fast, and helpful. Keep up the great work and know that you are very much appreciated.


Dianna, Stratford - customer for more than 5 years
I called tech support and… cannot say enough nice things. Very courteous, personable, and helpful! He explained things in an easy to understand way and did not get impatient with my lack of computer knowledge. Thanks again!


Stephen, Owen Sound - customer for more than 3 years
A big thanks to Wightman, for great troubleshooting work on my service recently.


Dee, Stratford - customer for more than 1 year
Good employees make for great business. Thanks, Wightman. I’m completely happy with my internet speed and unlimited feature.

 

Jill, Fergus - customer for more than 5 years
We have been treated with patience and knowledgeable solutions… in an efficient and timely manner every time.


Janet, Stratford - customer for more than 3 years
Best, most patient, and least expensive. Anyone who has tried Wightman says they will never leave. So happy there will be a store in Stratford. Best company, bar none!!!


Brian, Elora - new customer
A shout-out to your installation crew for the quality of work during the installation of Fibre services to my home… very focused on providing superior customer service — worked diligently to successfully resolve technical issues with connecting my older model TV, which made me very happy.


Ken, Elora - customer for more than 5 years
Thank you to your service technicians. They did our installation today and were so friendly and helpful. We were truly impressed by these nice young guys.


Rainer, Elora - customer for more than 2 years
Two Wightman technicians came to troubleshoot our land line. They were friendly, professional, and competent. We have been very pleased with Wightman.


Bill, Owen Sound - customer for more than 20 years
Your staff is excellent!


Krystal, Stratford - new customer
I wanted to express my gratitude… I had home phone, internet, and TV hooked up and he was very pleasant and patient. I felt comfortable having him in my home. I appreciated his knowledge of the services and that he walked me through the TV and WiFi settings. I am very pleased with how today went and I can’t wait to enjoy it all. Thanks again!

 

Bert, Stratford – customer for 9 years

Great to hear that TV is coming to Stratford. Can hardly wait. We have been pleased with your service for over 9 years.

 

Jason – customer for 1 year

On Saturday one of your techs came to my home to run a couple extra lines for television. He was amazing. One was a fairly difficult install which he gave me several options for. He ended up running part of it through my basement and then the rest on the outside of the house. Where ever possible he hid it in flashing. Install looks great he also made me aware that I have the option of using my one DVR and connecting throughout the house so I can record and watch in any room. Being a service tech myself I always like to leave and install the way I would want it in my own home and Wightman did not disappoint.

 

Kevin – customer for 6 years

Whatever issue we have ever had, whether it be phone, internet or tv, we have been treated with patience and knowledgeable solutions to our problem. Each issue has been dealt with in an efficient and timely manner every time.

 

Carol – customer for 3 years

Just want to thank you for your fast and friendly service.

Steve, Stratford – customer for 6+ years

Wanting to send a big thank you for showing kindness and compassion in assisting me with TV set up for my sister who is going into long term care. I was looking at a 2 week wait and you went above your regular duties in getting a much shorter wait time.

 

Robert, Listowel – new customer

Our daughter moved to Listowel in January 2016 and set up TV, Internet and home phone with Wightman. She has always been very satisfied with the service and the customer service whenever she has contacted them. When we moved into a new build home in August, there was no doubt that we would be choosing Wightman as our provider. We also bundled new cell phones for the 3 of us with Wightman. The service techs who did the initial setup at our house were awesome! We had one very minor signal problem over the Labour Day long weekend and when I called the tech support number, the tech I spoke with was great in trying to help me with the issue. Eventually a tech had to be sent to the house. He was great and the issue was resolved quickly and permanently. Prior to signing on with Wightman, we had a mix of providers for our services. Neither of these companies can compare with the level of service and the competitive pricing that Wightman provides. Thank you and Keep up the great work!

 

Karry, Harriston – customer for 9+ years

These last two months have shown us a lot of the bad about companies that we have had the pleasure of dealing with since the flood on June 23 [2017], which has prevented us from living in our home, but today we found one company which we didn't ask for anything from but who went above and beyond for their clients. Wightman Telecom has given us a rebate for the entire time we have been out of the house not just from the time we had a service suspend. They have also waved the reconnection fee for us. None of these things did we ask for they have just done them for us. Very few companies care about their customers like this anymore!!!! THANK YOU WIGHTMANS!!!!!❤❤❤❤

 

Steve, Stratford – customer for 6+ years

Just want to thank you for your fast and friendly service.

 

Jamie-Lyn, Owen Sound – customer for 10+ years

Wightman is an all around great company. Great customer service when calling in. Great prices. Very few interruptions with the internet service. Keep up the fantastic job!

 

Kathy, Elora – new customer
Good prices for internet, can't wait for fibre to arrive. Also they have very friendly staff.

 

David, Fergus – customer for 1 year

Simply the best ISP out there. So easy to deal with. They have honest pricing with no surprises and you can't beat getting fibre right to your home.

 

Janice, Fergus – new customer
I would like to give a shout out to our Wightman installer. He was clean, courteous, and professional. He was impressive. Wightman has good people working for them. Thanks!

 

Wendy, Harriston, customer for 5+ years
I am enjoying Wightman's service. The TV is excellent to watch as is the programming. The crew you have are an excellent bunch. I am glad to be connected to Wightman.

 

Ashley, Fergus, new customer
Great service. Great prices. Personal customer service.

 

Amy, Fergus, customer for 3 years
Good service & good value!

 

Kim, customer for 2 years
I recommend you weekly. Wightman is the only company where I can talk to a real human being and get an answer right away & very quickly. Customer service is second to none. Hope I never have to use another company again!

 

Brad, Fergus, customer for 5+ years
Love the customer service and great prices!

 

Anne, Fergus, new customer
A brick & mortar location for assistance, employees who seem happy, and Wightman provides top notch service… why be with any other provider?

 

Quinton, Fergus, new customer
Just had Fibre to the Home installed and we are happy with it so far!

 

Barb, Fergus, customer for 5+ years
Best customer service ever! Would recommend Wightman Telecom to anybody.

 

Norah, customer for 2 years
Wightman is economical, and prompt if there are problems!

 

Mark, customer for 2 years
Very reliable; solid service!

 

Joe, Hanover, customer for 3 years
Real good service from all three - Internet, phone, and TV!

 

Jim, Elora, customer for 1 year
Can’t wait for Fibre to the Home to come to Elora!

 

Martin, Stratford, customer for 1 year
Happy customer here!

 

Ron, Hanover, customer for 4 years
Enjoy Wightman’s service very much!

 

Faye, Stratford, customer for 10+ years
I have recommended your services to my family and friends!

 

Dave, customer for 10+ years
Wightman has good service & great customer service reps!

 

Sherry, Mount Forest – customer for 7 years
I just want to give a great big THANK YOU to Wightman, they have surpassed any other cable company out there, bar none.

 

Ashley, Hanover – customer for 2 years
I would like to thank the technicians that work for Wightman Telecom. They are very neat and respectful and I appreciate the call before arriving to make sure I am ready for them. What a great team you have out there representing your company!

 

Jane, Walkerton – customer for 6 years
Want to say thank you for the excellent customer service I received. I wish all companies would be as honest and forthright in their dealings as Wightman Telecom.

 

Susan, Fergus – customer for 8 years
Wightman, I'm so glad you came to Centre Wellington. Your staff are wonderful. They are so polite and do everything in their power to solve any problems you may have.

 

Marilyn, Hanover – customer for 7 years
Special thanks to Wightman tech support for their help in setting up the new remotes for the TV. Very professional and most helpful.

 

Nancy, Elora – customer for 4 years
Your focus on the personal touch makes your company stand out!

 

Jim – customer for 7 years
Great service, even better customer service, all local people!

 

Jan – customer for 1 year
Love your company; wonderful support staff that actually live in the area!

 

Michelle, Fergus – new customer
Great service and less expensive. Reliable billing amounts.

 

Wendy, Stratford – customer for 16 years
Your customer service is excellent. If TV service comes to Stratford I will definitely check it out!

 

Kim, Fergus – customer for 4 years
Love being able to walk into the office to talk to someone if needed. Rarely have an issue and if we do it's taken care of by a real live human being right away. Customer service is the best. Can't beat the prices, which is an added bonus! Love Wightman.

 

Phillip – new customer
Great price, clear TV, and internet.  When problems arise they are fixed quickly!

 

Rob – customer for 11 years
Awesome support staff!

 

Amber – customer for 2 years
The unlimited internet pricing is fair and gives us peace of mind!

 

Valerie – customer for 2 years
I am quite happy with my Wightman service...if I ever have an issue they are very reliable!

 

Dave, Fergus – customer for 2 years
Have had great service and reliability with Wightman using phone and the highest speed fibre.

 

Anna-Marie – customer for 10 years
Very happy with the service. Thank you.

 

Eva, Listowel – customer for 11 years
It is lovely to have such a professional local telecommunication company. Thank you for the care you show the community!

 

Ian, Fergus – customer for 8 years
My family and I love the Fibre to the Home service!

 

Patti, Hanover – new customer
I have nothing but great things to say about Wightman. Having just located here from east of the GTA, the service is a refreshing change!

 

Gary, Listowel  – customer for 7 years
Product and service are excellent. Outages are extremely rare. Would recommend.

 

David, Listowel – customer for 10 years
Really appreciate having fibre service! We have recommended Wightman many times over the past 10 years.

 

Adam, Listowel – customer for 16 years
Thank you for the good service.  We are happy with everything!

 

Wesley, Clifford – customer for 8 years
Excellent customer service!  Knowledgeable and very helpful technicians.  Keep up the good work!

 

Jeremy, Fergus – customer for 2 years
Reliable, affordable service, and great customer service!