Missing Channels

If it seems you're missing certain channels, or if you're unable to find a specific channel in the guide, you may have the channel filter set to showing a specific type of channels i.e. Showing only Sports Channels.

  1. Ensure the guide is set to All Channels or Subscribed Channels by pressing the FAV button on the remote control. All Favourites lists will display. Lists that you have created will display with a star.
  2. If you are wanting to ensure that it is set to  'All Channels' then you will want to ensure the 'Remember Channel Filter' is set to No. Select Menu on your remote then arrow down to Settings then across and select Guide.
  3. At this point you should have all your channels showing up in the guide, if you are still missing channels then you will need to call Technical Support at 877-327-4440 as we are available 24/7.