Phone

Call Hold

What Does It Do?

Call Hold allows you to put a call on hold and then dial another number. You can then switch back to the first call and subsequently switch between the two callers.

How Do I Use It?

To Use Call Hold:

  • While on a call, press FLASH or LINK.
  • Pick up your phone and dial *52.
  • Dial the second number.
  • You can then press FLASH or LINK again to switch back to the first call (putting the second call on hold) press FLASH or LINK again to switch between the two numbers

If you attempt to dial a second number but the number you dial is not valid, you hear an error announcement, and you are then connected back to the original call.

If the caller you are talking to hangs up and you have another caller on hold, there is a period of silence (for disconnect timing) and you are then connected back to the on-hold call. You can press FLASH or LINK during the silence to be connected to the on-hold call immediately without waiting for disconnect timing.

If you hang up while you have a call on hold, your phone rings again, and you are connected to the held call when you pick up.