Phone

Intercom

What Does it Do?

Intercom feature allows a subscriber with multiple telephone extensions on their phone line to either call other extensions or transfer an incoming call between extensions. For example, this service might be used when a subscriber wishes to contact an extension in another building some distance away from the base phone.

How Do I Use It?

To call another extension:

  • Pick up an extension and dial your own phone number.
  • When you hear the busy tone, hang up.
  • All the extensions will start ringing. Do not answer; wait for the other extension to pick up.
  • When one extension picks up, the others will stop ringing. Pick up your extension and you will be connected to the other party.
  • If no one answers on another extension, the extensions will stop ringing after a timeout period. Pick up your extension and you will hear the normal dial tone.

To transfer an incoming call to another extension:

  • While connected to the caller, press FLASH or LINK and hang up.
  • All the extensions will start ringing. Do not answer; wait for the other extension to pick up.
  • When the other extension picks up, the extensions stop ringing. The other party is connected to the transferred call.
  • If no one answers on another extension, the extensions will stop ringing after a timeout period. The caller will be cut off. If you then pick up your extension, you will hear the normal dial tone.