Mobility

How do I unlock my phone?

Before you purchase a SIM card from Wightman, check to see if your phone is unlocked and compatible with our network.

  • Most phones come locked to the provider they were purchased from.
  • To find out if your phone is unlocked, contact your original provider. If it is locked, you can ask them to unlock it (for a fee), and they are required to do according to the Wireless Code
  • Wightman can also acquire the network code. The minimum fee is $35 but could be higher based on the phone brand and complications to unlocking.

We recommend that you purchase your device from an authorized dealer. If you buy privately, ensure the phone turns on, is unlocked, and is ready for new setup before purchase. Note that many providers will only unlock a phone for its original owner.