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Wightman Whole Home Wi-Fi Support


Support Documents  eero Mobile App Set-Up  eero Secure Set-Up

FAQs:

  • Can I use an eero Beacon as my gateway?
    • eero Beacons cannot be used as a gateway.
  • How many eeros can I have on a single network?
    • There is no limit to the number of eeros. However, more isn’t always better. We generally recommend one eero for every 1,000 square feet but it varies case-by-case.
  • Can I use eero Beacons with non-eero routers?
    • No, eero Beacons can only be used with other eeros. In order to add a Beacon to your network, it will need to be added through the eero app and connected to a gateway eero that is connected to your upstream modem or device via Ethernet.
  • Will my connection be faster if I hardwire all of my eeros or if I use the wireless mesh network?
    • If you’ve got the right equipment, and you’d like to hardwire your eeros, you will typically get the fastest connection. Hardwiring your eeros means you won’t lose any throughput because there aren’t any wireless hops.
  • How much distance should there be between eeros?
    • For the best experience, when wireless, eeros and eero Beacons should be no more than 50 feet away from at least one other eero.

Support Documents:

Common troubleshooting document


eero Mobile App Set-Up

How-to guide

Videos:

Create account

Add device

Remove device

Add profile

Guest network

Pause wifi

Data usage

Speed test

Update password

Software update

Notifications


eero Secure Set-Up

How-to guide

Videos:

Ad block

Advanced security

Blocked site

Content filters (Discover)

Content filters (Profile)

Create a profile

Manage notifications

View data usage

View scans