No Internet Connection on Copper DSL

Try power cycling your modem and/or router:

  1. Unplug the power to the modem and/or router.
  2. Unplug the phone line from both the wall jack and the modem/router, then plug them back in.
  3. Plug the power back in to the modem/router only.
  4. Wait for the DSL light to go solid.
  5. If there is a separate router, you can now plug the power back into it.
  6. Ensure the internet is working by going to a few websites, preferably sites you have not been to before.

If the internet is still not working, please call Wightman Technical Support at 1.877.327.4440.