A. Customers who wait until after fibre construction is complete in their neighbourhood will incur an installation fee.
A. The commitment will be cancelled at no cost if you move from your current address.
A. No. Service providers have to cancel your account on the day you request and we can take care of this for you if you like. You will receive a final bill from your current provider and are responsible for returning any of their equipment that you are renting.
A. Yes, you can keep your current phone number. Wightman will port this phone number from your current provider on your behalf.
A. Construction begins in 2021, check our blog for updates on construction progress.
A. We will publish our progress on our website that gives a high level view. As we start the mainline construction, we will drop off bags with information on our services and describing the construction process. This letter indicates we will begin construction in the next week or so after delivery.
A. We are planning to cover the entire town with mainline fibre. There will be some addresses that getting a service line in is not possible and we may not be able to serve that location. This happens very rarely.
A. Stop in and see us, give us a call, or send an email and we can confirm for you.
A. Wightman’s Orangeville store is located at 95 First Street (next door to Walmart). Find us on Google Maps.