Below is a sample of an email you may receive from "Mail System Administrator (firstname.lastname@example.org)" with "Notification | undelivered emails to your mailbox" as the subject.
This is not an email from Wightman. Do not respond or click the documents attached to the email – as it is malicious and can infect your system. Delete it immediately. If you have responded or clicked on the link in the email already, log in to your Wightman Webmail account and change your password immediately. If you need help, call us at 1-877-327-4440.
Some tips for anyone who receives emails like this:
- Always check the “From” line, as typically you can see these emails are not from a recognized domain
- Always call before you click — Call Customer Care at 1-888-477-2177. Hours: Mon - Fri — 8AM - 7PM, Sat — 10AM - 4PM.
- We will never ask you for personal information such as SIN, credit card, etc via email.