At Wightman, many things have changed in the past 111 years, but one thing remains the same: Our commitment to the principle on which our company was founded in 1908: People come first.
As we grow and evolve into new technologies and expand into new communities, we continue in our commitment to our customers. We strive to be your local choice, we work hard every day to provide you with award-winning customer service, and we continue to invest in enhancing our network and its reliability.
Here are some of the ways we’re embracing and driving change through growth and learning:
Our Stratford Fibre to the Home project: Stratford is the 10th community that we’re building with Fibre to the Home! If you live in Stratford and haven’t already signed up, there is still time to take advantage of free installation. Read our latest Fibre to the Home construction update here.
This September, Wightman is acquiring a group of Mornington customers. For more information please visit the FAQ page.
Thank you! Wightman is thrilled to be nominated again this year for a North Perth Chamber of Commerce Business Excellence Award! More information to come, and the Awards take place on Wednesday, October 23, 2019, at the Listowel Ag Hall!
Here’s what some of our customers are saying:
"All I have to say is wow!...customer service is incredible...friendly helpful and follow through is excellent. We were on the fence switching from the "other guys" as we had always been their customer for the last 30 years. The Internet service we have from Wightman is 100 percent more efficient than what we had before. Highly recommend Wightman, they are awesome. Looking forward to being a Wightman customer for the next 30 years." Tracy, customer for more than 3 years
"Wanting to send a big thank you for showing kindness and compassion in assisting me with TV set up for my sister who is going into long term care. I was looking at a 2 week wait and you went above your regular duties in getting a much shorter wait time." Steve, customer for more than 7 years
"We just wanted to take a moment to express our gratitude and thanks to the Wightman staff. The customer service reps who handled our order was friendly and provided an efficient and cost-effective solution to our unique request. The technician who came to complete the service was great! He got our phone and Internet services up and running in a timely manner and made suggestions for us to get the most benefit from our services. Thank you!" Kerri, customer for more than 3 years
"I just want to let you know that my husband and I are so impressed with the support we have always received from Wightman whenever we have needed to call… It’s always handled in a timely manner and always by someone (a REAL PERSON!) who is patient an efficient... It is truly a pleasure to deal with a company which fosters employees who are knowledgeable and efficient, as well as personable, patient and kind. Thank you. In this fast paced world of technology and mega corporate structures, it is so reassuring to experience a human connection when you reach out for help. Well done." Susan, customer for more than 5 years
To provide feedback or read more customer reviews, visit wightman.ca/testimonials.