Living Our Values

Getting ready for a new season — whether with the kids back to school or in your own life — growth and change is a part of life!

At Wightman, many things have changed in the past 110 years, but one thing remains the same: Our commitment to the principle on which our company was founded in 1908, People Come First.

As we grow and evolve into new technologies and expand into new communities, we continue in our commitment to our customers. We strive to be your local choice, we work hard every day to provide you with award-winning customer service, and we continue to invest in enhancing our network and its reliability.

Here are some of the ways we’re embracing and driving change through growth and learning:

Our Stratford Fibre to the Home project: Stratford is the 10th community that we’re building with Fibre to the Home, fitting since in 2018, we celebrate 110 years in business! Read more about how we’re making Stratford a Gig community here.


Recognizing our past, embracing our future: We are honoured to be a featured exhibit at Wellington County Museum & Archives. “Wightman: The First 110 Years” exhibit is open now and runs to February 3, 2019. Make plans to join us for the exhibit opening reception on Sunday September 9!

Find out more details here.


Thank you to the North Perth Chamber of Commerce for recognizing Wightman! We are thrilled to be nominated once again this year for a North Perth Business Excellence Award, this year in the “Best of the Best” category! Here’s an excerpt from the nomination: "I would like to recognize Wightman for their excellence in customer service and being such a personable and friendly company. Whatever the interaction, on the phone, in person, or in the community, they are consistent, professional, and do a great job! Thank you!" The Awards take place on Wednesday October 24, 2018!  

 

Here’s what some of our customers are saying:

"Wanting to send a big thank you for showing kindness and compassion in assisting me with TV set up for my sister who is going into long term care. I was looking at a 2 week wait and you went above your regular duties in getting a much shorter wait time.” Steve, customer for more than 6 years


"All I have to say is wow!...customer service is incredible...friendly helpful and follow through is excellent. We were on the fence switching from the "other guys" as we had always been their customer for the last 30 years. The Internet service we have from Wightman is 100 percent more efficient than what we had before. Highly recommend Wightman, they are awesome. Looking forward to being a Wightman customer for the next 30 years.” Tracey, customer for more than 2 years


"A shout-out to your installation crew for the quality of work during the installation of Fibre services to my home… very focused on providing superior customer service — worked diligently to successfully resolve technical issues with connecting my older model TV, which made me very happy!” Brian, new customer


"Our daughter moved to Listowel in January 2016 and set up TV, Internet and home phone with Wightman. She has always been very satisfied with the service and the customer service whenever she has contacted them. When we moved into a new build home in August, there was no doubt that we would be choosing Wightman as our provider. We also bundled new cell phones for the 3 of us with Wightman. The service techs who did the initial setup at our house were awesome! We had one very minor signal problem over the Labour Day long weekend and when I called the tech support number, the tech I spoke with was great in trying to help me with the issue. Eventually a tech had to be sent to the house. He was great and the issue was resolved quickly and permanently. Prior to signing on with Wightman, we had a mix of providers for our services. Neither of these companies can compare with the level of service and the competitive pricing that Wightman provides. Thank you and Keep up the great work!” Robert, new customer


"I am enjoying Wightman's service. The TV is excellent to watch as is the programming. The crew you have are an excellent bunch. I am glad to be connected to Wightman.” Wendy, customer for 5 years


To provide feedback or read more customer testimonials, visit wightman.ca/testimonials