At Wightman, we strive to act with integrity every day, and we do what we say we are going to do in the way it should be done. With this in mind, we are striving to be more sustainable and reduce our paper use. We are encouraging all of our customers to move to e-billing. It's easier than ever to pay your bills and not miss a payment. Plus it reduces paper clutter. E-billing is a quick and efficient way to receive an electronic version of your bill instead of a paper bill. Your e-bill includes the same information as your paper bill, and you have the benefit of securely viewing and paying your bill anytime, anywhere, on your mobile device or computer. To learn more or to sign up for e-billing, take a look at this e-billing insert.
Acting with integrity means we deliver the services that we say we will.
Top reasons why customers choose us:
- An award-winning, local company
- Awesome customer care from sign-up to installation
- Support available 24/7, 365 days a year
- A live voice that answers your call
- Local offices that welcome in-person service
- Simple, straightforward pricing for every customer
- Most new customers have been referred to us from a satisfied customer
- We give back to the communities we serve
- A consistent, direct fibre connection to your home
- All your services from one local provider
Don’t take our word for it, check out what our customers are saying:
"Thank you for the fast response. I know you are the best company and have the best people working for you." Maria – customer for more than 7 years
"I just want to give a great big THANK YOU to Wightman, they have surpassed any other cable company out there, bar none." Sherry – customer for more than 8 years
"Your staff is excellent!" Bill – customer for more than 22 years
"Thank you for the quick responses to my requests. Wightman is the best. Thanks again for your excellence service." Ron – customer for more than 7 years
"Good employees make for great business. Thanks, Wightman. I’m completely happy with my internet speed and unlimited feature." Dee – customer for more than 3 years
"I called tech support and… cannot say enough nice things. Very courteous, personable, and helpful! He explained things in an easy to understand way and did not get impatient with my lack of computer knowledge. Thanks again!" Dianna – customer for more than 7 years
We love hearing from our customers! Read more of what they are saying at wightman.ca/reviews
Keeping You Informed
We promised to keep you informed of community events and to keep you connected.
Wightman Community TV
Our Wightman Community TV channel 6 team continues to work with local Chambers of Commerce and Municipalities to bring you timely updates.
- We continue to post event updates and cancellations as part of our daily Community Events.
- We're encouraging our viewers to keep exercising with our VON Exercise Classes Playlist.
- We've partnered with VON to create a healthy-living inspired, informative playlist including our Falls Prevention Series.
- We continue to share new content on Community TV channel 6 each week, including local church services so you can continue to stay in touch and connected.
Working and Learning from Home
We understand that many of our customers and their children are working and learning from home.
- Rest assured that we're making sure our customers stay connected with unlimited connections – Wightman does not charge for internet usage.
- We also have many free TV previews happening now, so you and your family can stay informed and entertained.
- We have compiled our most popular features for people working from home, so you can activate the features that will be most helpful to you during this time.
- We've put together a list of Cyber Security tips to help protect you and yours as you are online.
Keeping Communities Connected
Stay connected with us by phone, email, or chat on our website.
- Our Customer Care team remains available Mon-Fri 8:00AM-7:00PM and Sat 10:00AM-4:00PM by calling 1-888-477-2177
- Our Technical Support team remains available 24/7/365 by calling 1-877-327-4440
- For customers who need to exchange or return your equipment, give our team a call and we can make these arrangements
- For customers who want to make changes to their services, we encourage you to sign up for a Wightman SmartHub account
- Wightman SmartHub enables customers to easily add/change services, manage your account, and pay your bill online.
- Visit wightman.ca/signup to set up your free Wightman SmartHub account today! If you need help setting it up, give our Customer Care team a call.
We want to say a BIG THANK YOU to all our medical professionals, front line workers, and other essential workers who work non-stop to keep us healthy, providing for our families, and keeping us all connected.