Connect to a world of entertainment

Basic TV Starter Package

    • Major North American Networks
    • Local Streaming Radio
    • Local News & Information
    • Wightman Rotary Bingo
    • Watch TV on Demand
    • Use your device as a remote control
    • Includes free Watch TV Everywhere
    • New! Includes Wightman TV - free streaming IPTV

Starting at

$29.95/mo

UPick Channel Packs

Starting at

$3.45/mo

Only pay for the channels you watch

1 channel

$3.45/mo

5 channels

$10.95/mo

10 channels

$19.95/mo

20 channels

$28.95/mo

TSN Plus

$18.95/mo

Ultimate Sports

$29.95/mo

Sportsnet World

$16.95/mo

Sportsnet

$18.95/mo

Hollywood Suite

$5.95/mo

STARZ

$8.95/mo

CRAVE

$20.95/mo

Stingray Music

$9.95/mo

Deluxe Package

Starting at

$45.00/mo

    • Major North American Networks
    • Local Streaming Radio
    • Local News & Information
    • Wightman Rotary Bingo
    • Watch TV on Demand
    • Use your device as a remote control
    • Includes free Watch TV Everywhere

Standard HD Set-Top Box

$4.95/mo

Compact size that fits in your hand. Displays up to 1080p.

HD DVR Set-Top Boxes

$16.95/mo

Records your favourite shows, as well as pause and rewind live TV.

Whole Home DVR

$6.95/mo

Connect every TV in your home to Wightman TV. A DVR is required to use.

Almost done!

Install it yourself or schedule an appointment with a technician to set it up for you.

Why is my remote not responding?

Is your remote not controlling the TV? If so, you may be able to get the remote working again by following these steps:


  • First, consider the following: When did it last work? Have you made any changes to your television setup since then? Do any buttons work, like the channel up and down buttons, or the volume up and down buttons? When you press a button on the remote, does the STB button light up?
  • The STB button does light up when I press a button, but nothing happens. Make sure there is a clear line-of-sight between the remote and set-top box. Replace the batteries in the remote, as they may be weak. You may need to program the remote for the set-top box again. Follow the steps here to program your remote control to your set-top box. If the remote is still not responding, please call 1.877.327.4440 to arrange a swap of your remote.
  • The STB button does not light up, and nothing happens. Replace the batteries in the remote, and verify they are installed correctly. If the remote is still not responding, please call 1.877.327.4440 to arrange a swap of your remote.
  • STB does not light up, but the TV button does, and I can still change the volume and control power for the television. Press the STB button on the remote, then try Guide, channel up and down, and volume up and down. Make sure there is a clear line of sight between the remote and set-top box. Replace the batteries in the remote, they may be weak. You may need to program the remote for the set-top box again. Follow the steps here to program your remote control to your set-top box. If the remote is still not responding, please call 1.877.327.4440 to arrange a swap of your remote.
  • The STB button lights up and I can change channels using Channel Up and Down or by entering the number, but I can’t bring up the Guide or Menu. Press the STB button, then try Guide and Menu again. Make sure there is a clear line-of-sight between the remote and the set-top box. Replace the batteries in the remote, they may be weak. You may need to program the remote for the set-top box again. Follow the steps here to program your remote control to your set-top box.

Determine the type of cabling in use that connects the set-top box to the television. Has this changed recently? The set-top box only sends the menu and guide through one input at a time, and may still be trying to use the previous output method. To change it, either: Cable it up the way it was previously and go to Menu, then Settings, then Display, then change Connector Type to the desired output, then press Save. The menu will now disappear, and you can change the cabling in use to the desired standard.

Call 1.877.327.4440 for assistance, as we can change the display type remotely.


  • My remote has no STB button, just TV and CBL buttons. Please call 1.877.327.4440 to arrange a swap of your remote. We no longer support the silver coloured “Polaris” remote control.
  • My remote is the Big Button Remote. To find your type of remote, click here. Press the STB button. This may turn the television off. Press the STB button again to turn it back on. Now try pressing Guide and Menu. Make sure there is a clear line-of-sight between the remote and the set-top box. Replace the batteries in the remote, they may be weak. You may need to program the remote for the set-top box again. Follow the steps here to program your remote control to your set-top box. If the remote is still not responding, please call 1.877.327.4440 for assistance.

No Signal message? Please ensure there is a light on the front of the STB.

Please Note: The colour of the light will vary depending on the STB you have. It will be either red, green, or blue.

  1. Check the cables on the back of the STB and the back of the TV to ensure they are secure.
  2. Check to see if the STB runs through any other hardware such as a DVD or VCR. If so, ensure this is turned on.
  3. Bypass any extra devices such as your DVD player or VCR and connect the STB directly to the TV.
  4. Remove the power cord from the back of the STB for 5 seconds. Please Note: The power cord is a thin black cable. The light on the STB will go off once the power is removed.
  5. Please ensure your TV is set to input that corresponds with the STB connection. Press the Input button on your remote control to change the TV input.
Blank Screen? or Error Message.

My Screen is blank, or display “No Signal” or a similar Message.


The signal input to your TV may have been changed. To change the source input on your TV:

  1. Press the INPUT button on your remote.
  2. Press INPUT repeatedly until the desired source is selected.
How do I turn on “Described Video”?

Described Video is a feature available on many channels and/or programs that describes the action appearing on the screen for the visually impaired.

To turn on Described Video:

  • Press the menu button on your Wightman remote
  • Select Settings, then Display.
  • Scroll to Audio Language and use the right arrow button on your remote to selected Described Video. Then press OK.

Now, any program with Described Video available will play it along with the standard audio.